AI & Automation Policy

This AI & Automation Policy explains how artificial intelligence ("AI"), automation, and machine-assisted decision systems are used on the WITTY platform, including the role of WIZZY, our AI-powered assistant.

The policy exists to ensure:

• Transparency in AI usage
• Responsible automation
• Clear boundaries of reliance
• Protection of exporters, importers, and WITTY

WITTY uses AI and automation to assist, optimize, and streamline trade operations.

AI and automation may be used to:

• Analyze trade patterns and reorders
• Generate recommendations and insights
• Assist with messaging, RFQs, and deal workflows
• Support exporter and importer decision-making
• Enforce platform rules and safeguards
• Optimize engagement and system performance

All AI functionality is supportive, not authoritative.

WIZZY is an AI-powered system designed to:

• Provide contextual guidance
• Highlight opportunities and risks
• Assist with operational efficiency
• Enforce platform logic and trust rules
• Support—not replace—human judgment

WIZZY does not act as:

• A legal advisor
• A financial advisor
• A customs broker
• A compliance officer
• A trade intermediary

AI-generated outputs on WITTY:

• Are informational and operational in nature
• Do not constitute legal, financial, tax, customs, or regulatory advice
• Should not be relied upon as professional guidance

Users are solely responsible for:

• Their trade decisions
• Compliance with applicable laws
• Verification of AI-assisted outputs

Automation on WITTY:

• Operates within predefined safeguards
• Is subject to platform rules and limits
• May require human confirmation for certain actions

Users remain fully responsible for:

• Messages sent
• Deals negotiated
• Commitments made
• Transactions executed

Automation does not shift liability from the user to WITTY.

Certain AI-powered features may require AI credits, which:

• Are consumed based on usage
• May be purchased, earned, or allocated
• May be denominated in fiat, tokens, or points (as applicable)

Unused credits have no cash value and are non-transferable unless explicitly stated.

AI outputs may:

• Be incomplete or based on available data
• Reflect probabilistic analysis, not certainty
• Contain inaccuracies or assumptions

WITTY makes no guarantees regarding:

• Accuracy
• Completeness
• Commercial outcomes
• Financial results

WITTY may:

• Monitor AI interactions for quality and safety
• Improve models and logic over time
• Adjust automation behavior based on system learnings

User data is handled in accordance with WITTY's Privacy Policy.

Users may not:

• Attempt to manipulate or bypass AI safeguards
• Use AI-generated outputs for unlawful purposes
• Rely on AI to mislead or deceive other users
• Use automation to spam, harass, or abuse others
• Train external AI models using WITTY outputs or data

Violations may result in suspension or termination.

AI systems, including WIZZY, may be used to:

• Detect policy violations
• Identify circumvention attempts
• Enforce platform rules
• Flag suspicious behavior

Such enforcement may occur with or without notice.

WITTY reserves the right to:

• Modify AI features
• Introduce new automation capabilities
• Limit, expand, or retire AI tools
• Adjust AI credit requirements

These changes may occur without prior notice.

AI and automation are designed to support efficiency, not guarantee results.

WITTY does not guarantee:

• Successful deals
• Increased revenue
• Improved conversion
• Commercial outcomes

Results depend on multiple factors beyond AI control.

This policy operates alongside:

• Terms of Use
• Acceptable Use Policy
• User Verification Policy
• Trade Facilitation Fee Policy
• Privacy Policy

In case of conflict, the Terms of Use prevail.

For questions related to AI or automation: